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CONTACT US
866.213.0442
OPEN MONDAY – FRIDAY 8 AM-5 PM
 
ABOUT
  1. ABOUT US
  2. RETAIL LOCATIONS
  3. EVENT INFORMATION
  4. CONTACT US
CONTACT US
  1. ADVANCE MOTORSPORTS
  2. 1028 NORTH VELASCO ST
  3. ANGLETON, TX 77515
  4. MONDAY–FRIDAY | 8AM-5PM
  5. 866.213.0442

Store Policy

What information does Advance Motorsports need from me?

When placing an order on this or any other site certain information is needed to processes the order. Your name and billing address associated with the credit card you are using, your credit card information, e-mail address and shipping address.

What happens to my information when I send it?

The information you provided us will is used only to be used to complete your order. When your credit card is processed, the billing address you provided is then matched to protect against fraud. Only your shipping address and product information goes to our shipping department, all billing and credit card information is kept with the original invoice in our system.

Will my e-mail address be given out?

Advance Motorsports does not sell or give out any personal information including your e-mail address to any third-parties. The information you provide to us, stays with us. Advance Diesel Performance will send out news letters and we will use your e-mail address to keep you informed on new products and specials.

Is it safe to type in my credit card information?

Yes. Advance Motorsports uses SSL (Secure Socket Layer) technology to encrypt your information.  When you click on the Check Out button you will notice the browser change from http:// to https://. Depending on your browser you may also have a box appear stating you are about to view information over a secure connection.

Returns

  • You will need to get a RMA# to return your product.
  • Returns must be packaged securely in an outer carton.
  • Do not write on the product packaging itself. Write only on the outer shipping carton.
  • Returnable items must be received by Advance Diesel within 30 days of the product being received by you the customer. (determined by UPS Tracking info)
  • Returned product must be in new, re-saleable condition, with all original boxes, packaging, parts, cables, manuals, etc.
  • Upon receipt, all returns will be inspected, and, at our discretion, credit may be refused or a restocking fee of 15% may be assessed.
  • Original shipping charges will not be refunded.
  • Customer is responsible for shipping costs incurred to return products.

Some Circumstances in which credit will not be issued but not limited to:

  • Product has been installed and/or used
  • Product has been damaged from an attempt to be installed and/or used
  • Product is shipped back with out original box, manual and/or parts
  • Seal on electrical parts is broken
  • Product serial number does not match that of which was original shipped to buyer
  • Product is deemed not resell able by Advance Motorsports due to customers own actions in dealing with the product

Advance Motorsports reserves the right to change this offer at any time.

Return Policy

Advance Motorsports would like you to shop with confidence. Your complete satisfaction is our number one goal. If, for any reason, you are not satisfied with your purchase, just return the item within 30 days from the date it was received for an exchange, store credit, or credit depending on the products condition. (shipping and handling charges are not refundable.)
 
Electronics are non refundable once opened.
All orders are subject to a 15% restocking fee on returns.
A copy of the original invoice is required, and must have in writting reason for warranty with the product on the invoice to expedite the warranty process. Call Advance Motorsports at (866) 213-0442 for any questions and return shipment instructions.